Privacy Policy

1. Introduction

This Privacy Policy explains how IRTE Services Ltd collects, uses, discloses, and protects your personal data when you use the Maintenance Provision Rating Scheme (MPRS) platform.

2. Who We Are

IRTE Services Ltd is a company registered in the United Kingdom and is the data controller for the personal information collected through the MPRS platform.

3. Information We Collect

We collect the following personal data when you register or submit an application:

• First name and last name

• Email address

• Phone number

• Job title

• Company name

• Files uploaded as part of your application

4. How We Use Your Information

Your personal data is used to:

• Create and manage your account

• Process and review your application

• Communicate with you regarding your accreditation

• Display your accreditation status on the platform

• Share data with our CRM system (Microsoft Dynamics) for application processing

5. Legal Basis for Processing

We process your personal data based on your consent when registering and applying through the platform, and for the legitimate interest of operating and improving the MPRS service.

6. Data Sharing

Your data may be shared with:

• Internal staff at IRTE Services Ltd

• Microsoft Dynamics CRM for customer relationship management purposes

We do not sell or share your data with third parties for marketing purposes.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including accreditation recordkeeping and legal compliance.

8. Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction.

9. Your Rights

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict processing of your data

• Withdraw your consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the platform.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at info@mprs.co.uk